Legal
Warranty Policy
Your Circle product is built for dependable everyday use. This policy explains the warranty period, what is covered and how to request support.
Last updated 12 September 2026
Draft. This policy is a working draft prepared for review and has not yet been approved by legal counsel.
Warranty period
Every product in the Circle Spike range carries a 2-year warranty against manufacturing defects, running from the date of purchase shown on your invoice.
What is covered
- Manufacturing defects in materials and workmanship.
What is not covered
- Physical damage, cracks, burns or water ingress.
- Damage caused by exceeding the rated load of the product.
- Damage caused by wiring faults, voltage irregularity or lightning at the premises.
- Unauthorized repair, modification or opening of the product.
- Fuses and other consumable components.
- Normal cosmetic wear.
How to make a claim
Raise a claim through the support form on our Support page, or contact customer care at support@circleelectricals.com or +91 78309 99945. Have the product model no. from the label, and your proof of purchase ready. Registering your product keeps those details on file for you.
How a claim is handled
We will confirm the next steps after reviewing the details you send. Where a defect is confirmed within the warranty period, the product is repaired or replaced at our discretion. Replacement does not restart or extend the original warranty period.
Service locations
Service coverage and turnaround are confirmed case by case when your claim is raised. Contact customer care at support@circleelectricals.com for the current arrangement in your city.
Your statutory rights
This warranty is in addition to, and does not limit, the rights available to you under applicable Indian consumer law.