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It supports Power Delivery charging up to 45 W for compatible devices when used with a compatible cable.

Spike Pro, Spike Duo and Spike Nexus include USB charging ports. Check the product specifications to choose the right port and charging output for your device.

Use only a model rated for the appliance load. Spike Plus includes a dedicated 16 A Heavy-Duty socket; always check the appliance rating and the product instructions before use.

The Spike range is designed to be wall mountable.

It is a serviceable protection component designed to help protect the extension board under specified electrical conditions. Replace it only with the correct rated fuse.

Orders placed before 2:00 PM on a working day are usually dispatched the same day, otherwise the next working day. Delivery typically takes 2-4 working days in metros and 4-7 working days elsewhere in India.

You will receive a tracking number by SMS and email as soon as your order is dispatched. Enter it on our Track Order page, or follow the link in the message.

Yes, if the order has not yet been dispatched. Contact us at support@circleelectricals.com or +91 78309 99945 as soon as possible with your order number.

Credit cards, debit cards, UPI and net banking. All payments are processed over an encrypted connection by our payment partner. We never see or store your card details.

Yes. All prices shown on the site are inclusive of GST. A tax invoice is emailed with your order confirmation.

Failed payments are auto-reversed by your bank, usually within 5-7 working days. If it has been longer, write to support@circleelectricals.com with your order reference and the bank transaction ID and we will follow it up.

The Spike range carries a 2-year warranty. The Warranty Policy defines eligibility, exclusions and the claim process.

Every Circle product carries a 2-year warranty against manufacturing defects from the date of purchase. It covers faults in materials and workmanship. It does not cover physical damage, water ingress, unauthorised repair, or damage caused by wiring faults at the premises.

Keep your purchase invoice and the product's code or serial details. Registering the product keeps those details together for you.

Registration is not mandatory, but it is strongly recommended. Registering links your serial number to your purchase date so a future claim can be processed without you having to find the original invoice.

The Model number is printed on the label, alongside the model name.

Every board in the range has short circuit protection and is wall mountable. The Spike Pro, Spike Nexus, Spike Solo, Spike Quadra and Spike Trio also have a replaceable fuse, and the Spike Pro, Spike Plus, Spike Solo and Spike Nexus have child safety shutters on the sockets.

No. The master switch cuts power to the entire board, including the USB ports.

Yes, free of charge, at any point before dispatch. Once an order has been dispatched it can no longer be cancelled, but it can be returned under our return policy.

Unused products in their original packaging can be returned within 7 days of delivery. Damaged, defective or incorrect items are covered for the same period and we bear the return shipping.

Refunds are initiated within 2 working days of the returned item passing inspection, and reach the original payment method within 5-7 working days after that.

Yes. Bulk pricing, custom branding, co-branded packaging and curated gift sets are all available. Submit the enquiry form on our Corporate Gifting page and our team will get back to you.

Yes. Logo printing on the product and custom packaging are both available, subject to minimum order quantities. Tell us your requirement in the corporate gifting enquiry form.

We do. Use the dealer & trade enquiry form on our Support page and our channel team will get in touch.